Cancellation Policy

American Water Summit is an event organized by American Water Intelligence (AWI). AWI reserves the right to limit or deny access to the conference or event to any entity or individual.

We are offering full refunds to any requests received by 31st October and during this time no cancellation fee will apply. After this date, refund requests are subject to a $140 administration charge.

In line with our standard pre-event cancellation policy, no refunds will be given after 31st December 2022. Please note, any refunds requested after 15th December 2022 will not be processed until 10th January 2023.

You may however nominate a substitute to attend in your place – substitutions of registrations may be made any time up to the start of the conference or event.

The agenda and speakers for the conference or event are subject to change at the organizer’s discretion.